Introduction Exuviance Ireland respects your privacy as a visitor to this website. We recognise your need for us to explain what data we collect, how we collect it and what we do with this data.

Exuviance Ireland Data Protection Policy We will abide by the various data protection laws. We will collect personal data such as name, address, email address, telephone numbers etc. This is to fulfil your order. We will only contact you if (a) there is a problem or issue with your order, or (b) you have agreed to be sent marketing information. We will also collect non personal data which we will ordinarily use for statistical purposes. This is to help us better understand customer patterns and to help us serve our customer needs on this website in the future. Examples of this non personal data include browser details, demographic data and statistics. Data will be collected by monitoring Internet Protocol (IP) Addresses. This gives us details about your Internet Service Provider, and not you as an individual. As with many online businesses, we may also use an external statistics provider to analyse trends on this website (such as Google Analytics).

Mailing List You will be given the option to subscribe to our mailing list where we may contact you for marketing purposes. We will never pass these details on to any external third party.

External Links Where you leave our website via a hyperlink to a different website (external link), we cannot be held responsible for the contents of the external website.

Non Personal Data Usage We may use non-personal data (such as statistics and demographics) when giving information on the website as a whole, for example to prospective advertisers.

Change of Privacy Policy If our privacy policy changes, we will amend this website and privacy policy accordingly.

We use Cookies for the following purposes:
  •  Authentication – we use cookies [to identify you when you visit our website and as you navigate our website.
  • Status – we use cookies to help us to determine if you are logged into our website.
  • Personalisation – we use cookies to store information about your preferences and to personalise our website for you.
  • Security – we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally.
  • Advertising – we may use cookies to help us to display advertisements that will be relevant to you.
  • Analysis – we use cookies [to help us to analyse the use and performance of our website and services; and
  • Cookie consent – we use cookies to store your preferences in relation to the use of cookies more generally.
  • We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at: https://www.google.com/policies/privacy/.
Cookies used by our service providers
  • Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

Sales
All sales are subject to these terms and conditions and no others shall apply.

Prices
Prices are correct at the time of going online and are subject to alteration at any time without prior notice.

VAT
All prices include VAT. VAT is charged at the prevailing rate at time of order. Prices may be subject to change to reflect changes in the rate of VAT or VAT due in respect of the sale.

Product Availability
Our stock levels are always high; however we cannot always guarantee immediate availability of all items. Should an item be out of stock, we will advise you of the anticipated delivery time and do our utmost to get the item to you in the shortest possible time.

Product Specification
Details and specifications are correct at the time of going online and may be altered without prior notice, dependent on manufacturer’s amendments. Up to date details can be checked when ordering to avoid disappointment.

Title of Goods
All goods supplied remain our property until such time as payment has cleared for aforementioned goods.

Insurance and Risk
Upon delivery of the goods, the risk inherent in the goods shall pass to the customer. We accept no responsibility for misuse or incorrect use of the goods.

Delivery claims
Claims for non-delivery must be made in writing within 5 days of the anticipated delivery date, or we accept no responsibility for loss of delivery. Damaged and missing items must be reported within 2 days of delivery in writing or we shall not be liable. Please see shipping and returns for further detail on our shipping policy.

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